Warranty

Can’t find the device / Can’t connect

• Make sure Bluetooth is turned ON
• Try adding the device from within the app
• Try scanning the QR code on the screen to connect
• Hold the watch close to the phone when pairing
  
  

Can’t connect to the app

• Make sure the app has permission to use Bluetooth
• If the connection fails, try removing the device and reconnecting

How to reset the smart watch (initialization)

1. Press and hold the side button until the watch vibrates → enter the function menu
2. Swipe down and select Settings
3. Swipe down and tap Reset
4. Tap Clear Data → Confirm reset

Battery drains quickly / Battery dies too fast

• May be due to initial setup or frequent activation
• Try rebooting the device once
• Battery life varies depending on usage
• Using Alexa or notifications may reduce battery life
• Avoid using USB ports other than the included charger
• Recommended charger: 5V/1A
• Abnormal battery drain may be caused by firmware or other settings

Can’t charge

• Make sure the charging cable is securely connected
• Avoid using metal surfaces while charging
• Try other USB ports or chargers
• Recommended output is 5V/1A
• If not charging, power-saving mode or protective features may have shut off charging